your questions answered?

• What is permanent jewellery?

  Permanent jewellery is a seamless chain with no clasp that is custom fitted and welded to you. It can be custom fitted and worn on the wrist, neck, ankle and body.

• What are the chains made of?

  We supply gold filled and sterling silver chains and connectors.

• Will they tarnish?

  Our chains are made to last when cared for correctly. They are durable, sustainable and last for many years. We offer simple home-care advice and tools.

• What if I want to remove my chain?

  This is no problem at all we will show you a section of the chain at the time of fitting where you can cut and release.

• What if I want to have my old chain re-fitted?

  That is no problem at all simply get in touch we will arrange a time to welcome you back to have it re-welded for a small fee of €15 if outside the two month guarantee window. Proof of purchase necessary.

• Can I swim and work out with it?

  Absolutely! our chains are comfortable and can be worn any where.

• Will they set off the detectors at the airport security?

  No they are so delicate, no worries there.

• How do I keep it clean?

  We will provide instructions and and aftercare products for you on the day.

• How do I care for my permanent jewellery piece?

  Here at Link & Co we use fine chains for a minimalist, light-weight, stunning finish. The chains are high quality and like any fine chain, there is a risk of pulling, which can result in breakage. We ask that you avoid having it pulled, but understand that it may occur.

• What does my guarantee include?

  To ensure that you have the best experience with your Link & Co Permanent Jewellery, we offer a two-month satisfaction guarantee. We will weld the piece back on for free.
  Please provide a proof of purchase when you pop back in for the weld.
  
  If the breakage to the piece occurs after a period of two months, we will weld it back onto you for a small fee of €15.

• Can I return my permanent jewellery piece?

  Your Link & Co Permanent Jewellery piece is custom-fit, made specially for you, we do not accept returns or issue refunds on the finished product.
  
  If you have any additional queries please email support@linkandco.ie and our customer care team will do its best to satisfy your request.

• What age do I have to be to Get Linked?

  If you are under the age of 16, a consent form must be filled in by a parent or guardian to avail of the service in the absence of one been present. Click the button below to download the consent form.